With its use of patent leather, the Air Jordan 11 has always had a dressed-up look, making it a frequent choice for formal occasions. In 2018 Jordan Brand recognized the shoe’s special place at graduations with the Air Jordan 11 “Cap and Gown” to add even more shine to the big day. The special colorway features an all-black treatment with premium details, including a suede base, metallic Jumpman logos, and laces resembling graduation cords.

Shipping Information

Delivery Timeline

How long will it take for buyers to receive their orders?

All our products are made on demand, meaning production begins after your order is processed. Customers can expect to receive their products within 7-10 business days after payment confirmation and order processing.

Order Queue

Once your payment is confirmed, your order will enter our queue for 24 hours before printing. During this time, you can modify order details (size, color, quantity) or cancel the order.

Production Time

Typically, it takes us 2-3 business days to manufacture your product, depending on the type ordered.

Shipping Duration

Customers should note that the estimated delivery timeframe of 7-10 business days is just an estimate; actual delivery times may vary. For international orders, expect delivery within 7-14 days.

All shipments come with a tracking link, allowing you to monitor your delivery status.

Shipping Costs

Shipping fees vary based on the destination and the number of items purchased.

*Please visit our shipping policy page for more detailed information.

Return Procedure

• To request a return, please contact our customer service department to receive specific instructions and a return authorization number.
• The merchandise must be carefully packaged and returned to the designated address provided in the return instructions.

Refund Policy

• Refunds will be processed once we receive and inspect the returned merchandise.
• The refund amount will include the value of the original merchandise but will not include the initial shipping fee.
• Refunds will be issued back to the original payment method within 5-7 business days after the return request is approved.